Last updated: October 18, 2026
BXC Dock Services (“BXC”, “we”) repairs and installs loading dock equipment in South Florida. This policy explains what information this website (dock-services.com) collects, why, and who else handles it.
What you send us
When you use our contact form, you give us your name, company name, phone number, email address (optional), the service and type of equipment you need, and your message. When you call (786) 554-8077, we see your phone number. We use this only to answer your request, quote and schedule the work, and keep a record of the job.
Form messages are emailed to our office mailbox and kept in the website’s database. We keep them as long as we need them for the work and our business records.
What the website collects automatically
Like most websites, ours records basic visit information: pages viewed, the site that sent you, device and browser type, approximate location (city level) and the time of the visit. We use Google Analytics for this. It also tells us when someone taps our phone number or sends the contact form, so we know which pages bring in requests.
Cookies
Google Analytics sets cookies to tell new visits from returning ones. The contact form’s spam check (hCaptcha) may set a cookie when you use the form. You can block or delete cookies in your browser, and the site still works. To opt out of Google Analytics on every site, use Google’s opt-out add-on: tools.google.com/dlpage/gaoptout
Advertising
We may advertise on Google. If you reach our site from a Google ad, Google Ads may record whether that visit led to a call or a form request, so we can see which ads work. We do not use your information to show you ads on other websites.
Other services the site uses
Some parts of the site load from outside providers, which receive your device’s IP address when the page loads: Google (analytics, fonts and review photos), Trustindex (our Google reviews display), hCaptcha (form spam protection), Cloudflare (page scripts) and GoDaddy (hosting and the website firewall that blocks attacks). Each handles data under its own privacy policy.
What we don’t do
We do not sell, rent or trade your information. We share it only with the providers above, or when the law requires it.
Children
This site is for businesses and is not meant for children under 13. We do not knowingly collect their information.
Your choices
To ask what we hold about you, or to have it corrected or deleted, email service@dock-services.com or call (786) 554-8077.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
BXC Dock Services
(786) 554-8077
service@dock-services.com