We know the important role your loading dock plays in your business and believe your equipment must perform at its highest level at all times to maintain optimum efficiency and productivity for your business. This is why we have structured our service plans to avoid costly downtime and to keep your equipment running at peak performance at all times. Our Planned Maintenance Services include surveys and inspections at no cost conducted by our experienced technicians providing regular checks of your equipment to keep them running as they are designed by the manufacturer. 

Looking for flexibility? We can create a parts and service program specifically for your operation and it can be set up Quarterly, Bi-Annually, or Annually (depending on use). Dock Services sets the standard for implementing comprehensive and customized solutions to help our customers achieve their specific business objectives and goals.

Planned Maintenance Benefits

  • Allow your maintenance personnel to focus on in-house issues
  • Receive priority service
  • Minimize downtime
  • Extend equipment life
  • Reduce equipment malfunction
  • Minimize repair expenses

Planned Maintenance Services extends the life of all your dock equipment and provides safe, usable equipment while avoiding expensive unexpected repairs. Chances of accidents can be avoided at the loading dock area by regularly checking your equipment and assuring that it is functioning well, structurally safe and up manufacturer’s specifications.

The objectives of our Planned Maintenance Services is to establish a consistent maintenance routine for your loading dock equipment, while providing for the purchase of repair parts, labor or emergency service as required. It ensures optimum, reliable product performance and early detection of possible operational failures. Our Planned Maintenance Service is designed to decrease dock equipment problems which is accomplished through scheduled inspections in combination with proper adjustments & lubrication.

Planned Maintenance Services can be set up Quarterly, Bi-Annually, or Annually (depending on use).

It is vital that your loading dock equipment be correctly serviced to avoid costly downtime. We understand the reliability and the security provided by the loading dock equipment in your facility are of the upmost importance. Down equipment can cause additional security expenses or a facility that is not secure.

Contracting the maintenance of your dock leveler, truck restraint and door equipment with us will provide you with confidence in your equipment, improve the safety of your employees and reduce the lifetime ownership cost of your equipment.

Our Planned Maintenance Program includes:

Cleaning of your dock leveler pit

We vacuum clean your leveler pit. We know that a clean dock pit ensures a longer life to your working parts. A dirty dock pit clogs working parts, slows the leveler movement and causes rapid component wear through rust and corrosion.

Inspection of your equipment

Our factory-trained technicians are experts at finding potential troubles, breakdowns waiting to happen. If we find problems, we fix them at your request, saving you big problems down the road. We look for:

  • Bent or damaged structural members
  • Cracked welds
  • Worn or damaged moving parts
  • Proper chain connections & link
  • Proper light communication sequencing


All equipment at your loading dock requires lubrication. Little or no lubrication causes excess wear and improper lubrication and can also cause damage. We know that different parts need different lubricants and that some parts should not be lubricated at all. With proper lubrication components are protected from wear, moisture and corrosion. Levelers, doors and restraints work smoothly and efficiently and down time is reduced as the service life is extended.


  • The dock leveler lip won’t extend
  • We can’t walk down the dock leveler
  • The ramp rises slowly
  • The door is hard to lift up
  • The lights on the truck restraint do not work.

Under our program we adjust all necessary components. Depending on the model you own, to include: Main Springs, Lip assists and Linkages.

Record keeping

To ensure program performance, a service record will be created for your company containing:

  • A map indicating all your dock equipment assigned number/name and physical locations. This avoids confusion when requesting services.
  • All dock equipment information will be recorded and kept up to date. Manufacturer model, serial number, type, size and other essential data in the record will provide quick action of personnel and equipment to correctly perform the services needed.
  • Detail of all inspections, results, actions taken and any possible required actions will be recorded in our files and a copy will be provided to our customers after each inspection.

Contact us via our contact form below or call us at (786)-554-8077 to request additional information regarding Inspections and Planned Maintenance Services.